How to Setup Wyze Thermostat

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Wyze

5 months ago

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Comments
The Barefooted Pianist
The Barefooted Pianist 21 hour ago
I have only one R wire. Do I connect it to Rh or Rc?
Shaun Sommer
Shaun Sommer Day ago
When are the remote room sensors going to be available?
Mobi
Mobi 15 days ago
Will this work with a dual zone system?
David Medina
David Medina 16 days ago
Do we have to use panel or can the we just use thermostat alone
Bryan Welty
Bryan Welty 21 day ago
Anybody else having huge temperature swings with this thing? I installed one a couple days ago and it will drop 2 degrees before kicking on and then over shoot the set temperature by 2-3 degrees. And yes, I have tried every "behavior" setting. Thanks
Danilo Pezzotti
Danilo Pezzotti 28 days ago
What should we do to get a decent support from you guys??? I am tired of reaching out to your team so many times and no a single answer.
TheLegend
TheLegend Month ago
i bought two. i got sucked in by my cheap Filipino neighbour. these thermostats are pure junk. fk me they got me good for $120us plus i had to pay another $40us shipping to ship from my usa Blaine Washington mailbox to Vancouver Canada. total ive lost almost $247Cad in the exchange rate. the only a 30 day warranty. these wyze are famous with cheap filipinos . Not buying that junk no more. stick with Nest 3rd generation and TP-Link for your wifi seitches and plugs. avoidvtheir cheap cameras and by a Amcrest, Foscam or better Hikvision . stay away from Dollarama & Dollar General chinese quality knockoff Wyze. anyone giving this garbage good review and promoting it , is getting this free.
Gyro nuts
Gyro nuts Month ago
Received mine and the old thermostat doesn't look like in the video and there is only four wires, the blue wire are disconnected in both ends, my understanding the blue wire they called it here the "C" wire. So without the blue wire don't work? Why there is only one example of old thermostat? And how can one get help with this? 😤
Desert Gecko
Desert Gecko Month ago
Don't you love how responsive Wyze is to questions on USposts videos? Makes me want to look for a different brand.
Jadamion Cole
Jadamion Cole Month ago
That’s New Wyze Thermostat!??
Jay Li
Jay Li Month ago
Can anyone help me out why my cooling system doesn’t work?
Prashant Deshmukh
Prashant Deshmukh 2 months ago
I don’t want to power down to avoid reigniting pilot in case it goes off. Will that be ok?
Tim Ber
Tim Ber 2 months ago
Installation was pretty easy. Only issue was that my existing tstat didn't have a C wire. So, the instructions pushed me towards installing the C wire adaptor at the control board. I almost installed the C wire adaptor when I realized there WAS a C wire at the control board. It was just that my old Tstat didn't use it. Phew! So, I just added in my C wire to the line going to the Tstat. So, make sure you don't follow the walk through in the app to install the C wire adaptor if you don't need to! Most systems have the C wire, it's just that typical dumb Tstats don't use them.
jerome1618
jerome1618 2 months ago
I'm confused, during the initial setup and removal of the old thermostat in this video the wires are red, green, yellow and white. Once the Wzye thermostat is install a fifth wire (blue c-wire) mysteriously comes out of the wall. Is this the same thermostat of is there two different methods being used? I have a this type of Honeywell thermostat and my c-wire (yellow) is not connected instead a blue wire is connected to the yellow screw so will I need to connect the c-wire adapter to the furnace and connect the c-wire to the Wzye screw?
E P
E P 2 months ago
I feel like I'm missing something. I got everything connected with the c wire adapter and the unit will not power on once I turn on the system. Had to hook my old system back up. Any troubleshooting?
Robh693 H
Robh693 H 2 months ago
The adapter did not work for me. Fortunately I had the blue wire unused at the thermostat (it was just wrapped around the insulation along with the brown wire). I went into the air handler and connected it to C on the control panel then to the C on the Wyze thermostat and it worked. I have a Goodman A/C unit with the forced hot air element in the air handler.
Billy
Billy 2 months ago
**STOP** Those that plan on buying one of these go to the Wyze forum on setup. forums.wyzecam.com/t/wyze-thermostat-problem-heat-and-air-are-mixed-up-using-recommended-wiring/150604 or search for heat and cold reversed Wyze thermostat. Lots and I mean lots of people are having issues with these.. Not one answer from Wyze.
Gustavo Polanco
Gustavo Polanco 2 months ago
There is no control board on my system just a bunch of cables and dust with no labels.
Nalbert Gerber
Nalbert Gerber 2 months ago
Not every control board is like that
Austin G
Austin G 2 months ago
yall are amazing
Michael Boroski
Michael Boroski 2 months ago
Annoying music!
Michael Calo
Michael Calo 2 months ago
I just connected my thermostat but it does not turn on i dod have to use c wire adapter not sure why its not starting
Catrina Tenhouse
Catrina Tenhouse 2 months ago
We moved green wire to C and it worked.
Michael Calo
Michael Calo 2 months ago
@Catrina Tenhouse i resolved the issue i had two issues first the video doesnt tell you but the app instructions state you change your rh wire to rc and it worked with the c wire adapter but i routed a new wire anyways
Catrina Tenhouse
Catrina Tenhouse 2 months ago
Having the same issue.
M Warren
M Warren 2 months ago
Do you need a yellow wire? I just have red and white
DD___DC
DD___DC 2 months ago
Different system have different set-up yellow usually is fan red is hot/power ect.
Jason Ruperto
Jason Ruperto 2 months ago
Exactly my situation here. It says the wyze thermostat isn't compatible, although I also have a Nest thermostat installed.
Sandi Pincock
Sandi Pincock 2 months ago
We got ours today, and we do not have a straightforward “control board” but we do have a bundle of wires that appear to be the right ones based on color, and are wire nutted together, according to my owners manual diagram they are thermostat wires. Is this where I need to hook it up? We have a Coleman EB15 furnace
Sandi Pincock
Sandi Pincock 2 months ago
@Michael Kidd already did, lol. Wasn’t worth all the guessing
Michael Kidd
Michael Kidd 2 months ago
Just call an HVAC company to install it for you.
James Tedder Sr
James Tedder Sr 2 months ago
Had issues at first my old stat had r wire jumperd to rc then w2 to y2 I also found a common blue wire cramed back into the wall it all works except emergency heat...
ValorPartner
ValorPartner 2 months ago
Got mine today! Setup was straightforward enough. Updating firmware and eagerly waiting to run it...
kabib0831
kabib0831 2 months ago
I just received mine yesterday. I love it!!!
Cire Stamey
Cire Stamey 2 months ago
Ours arrived today! They were easy to install and are working well so far! Thanks for making high-quality, low-cost tech that enhances our lives! :)
ABs208
ABs208 2 months ago
@Cire Stamey not complaining. Just figured tha was a basic feature. Couldn’t be that difficult to pull the data via location services and display. Not a make or break for me. It would be nice on my way out the door early in morning if I could see the outdoor temp at a glance. Been buying wyze for years and don’t plan to stop now.
Cire Stamey
Cire Stamey 2 months ago
ABs208 I have a ton of smart devices that give me the outside temp so I don’t need it on my thermostat; I get all the features I need for $49, and people like yourself that want more can buy the other brands that are available at a higher price.
ABs208
ABs208 2 months ago
@Cire Stamey lame. Was kind of hoping it’ll show the outdoor temp using location services. Maybe in small font under the indoor temp.
Cire Stamey
Cire Stamey 2 months ago
ABs208 it displays the indoor temp on the display (only if you walk in front of it), and it shows the indoor temp and indoor humidity when you look on the app.
ABs208
ABs208 2 months ago
Does it display outdoor temp using internet/location?
Javier Chavez
Javier Chavez 2 months ago
Does this work with duel zone hvac
Tinman
Tinman 3 months ago
Hello, I have a question about old thermostats. The one I'm currently using is a pretty old one, (round-shaped, mechanic, Honeywell) I tried to remove the faceplate and it says Series 20 Wiring, which has 2 cables only. Can I still install this? (I've posted the same question to How We Made Wyze Thermostat video, to be sure I'm also posting here)
Tinman
Tinman 2 months ago
@M Warren Thank you, then I just keep using the weird-looking esp8266 device I built. :/
M Warren
M Warren 2 months ago
No you can't. I just tried. You need a yellow to your thermostat too and need to have those plus a C on your main controller. Or rewire everything which I do not suggest.
Ignacio Ottati
Ignacio Ottati 3 months ago
Can the thermostat also control the humidifier?
Sébastien Levert
Sébastien Levert 3 months ago
Are you planning to offer a wyze thermostat compatible with hight voltage system?
CarterPlays
CarterPlays 3 months ago
So, if I don't have a C wire connected to my current thermostat, the adapter is required, correct?
Paul Murphy
Paul Murphy 3 months ago
Yes and it is included, just follow steps in video how to connect it make sure to shut power off before installing
CarterPlays
CarterPlays 3 months ago
0:55 This is the EXACT thermostat I have!
Milán Kingma
Milán Kingma 3 months ago
Please, make it ship outside of the us i want to buy lots of wyze products but they are overpriced on amazon and have 20 dollar shipping... so i have to have cheap knockoffs
Greywolf 38
Greywolf 38 4 months ago
Can this be used for Opentherm ore On Off combi boilers in the EU
Christopher Enoch
Christopher Enoch 4 months ago
This is crap! Why not show "how" the BLUE wire got to the thermostat? You try to make it look easy... Running that wire is not, therefore you skip it. Shame.
seneca smith
seneca smith 2 months ago
@CarterPlays Thank you for sharing this! I have been searching for hours online trying to find out how the adapter worked considering you didn't have to run a C wire back to thermostat.
Farhan Ahmed
Farhan Ahmed 2 months ago
What if you only have W And RC to the previous thermostat then what? The wire colors are red and white.
CarterPlays
CarterPlays 3 months ago
Listen to the narration. If you use the C wire adapter you won't have a C Wire at the thermostat end (if it works like the ecobee one, it combines Y and G onto one wire and uses a diode inside the thermostat to split them back up internally, which frees up the G wire to act as a C wire). [Comment copied from Zan Hecht as I'm not going to retype the entire thing]
Mike Felt
Mike Felt 3 months ago
thinking the same thing
Ronald Lagattuta
Ronald Lagattuta 4 months ago
i only have a red a white wire will this work?
M Warren
M Warren 2 months ago
No!!! Originally their answer was yes. You need to have a yellow wire too. And you also need to have a C on your main controller.
Farhan Ahmed
Farhan Ahmed 2 months ago
What is it connected to W, Y, R, C, etc??? Also does your current thermostat battery powered and last thing double check to see if there are more wires behind the wall not being used you might get lucky.
Michael Officer
Michael Officer 4 months ago
Same question here
Vito D
Vito D 4 months ago
Have a furnace with no C wire only R and W. Can an external power supply be used?
Michael Boroski
Michael Boroski 2 months ago
I imagine these steps should work for the wyze thermostat, haven't tried them yet. support.ecobee.com/hc/en-us/articles/227874667-My-thermostat-has-only-two-wires-Am-I-compatible-with-ecobee-
Paul Murphy
Paul Murphy 3 months ago
Is the AC wiring together with the Furnace wire at the same thermostat location, if so you can out the C wire maker at the AC unit pick up the common there
Vito D
Vito D 3 months ago
@Paul Murphy no I don’t. A/C and heat are separate units.
Paul Murphy
Paul Murphy 3 months ago
Do you have a common wire at your furnace, use C wire adapter at furnace R, W, C to common cap G and Y attach R and W from thermostat wire to C wire adapter
Zaxbox
Zaxbox 4 months ago
I think that I only have the two wires on mine. I'd love to use this device but I'm not sure if I can.
MrZACATECANO100
MrZACATECANO100 4 months ago
Just need to purchase my home first 😏
ad hoc
ad hoc 4 months ago
I have a boiler, no AC, and 2-wire thermostats. Do I still need the c-adapter?
Michael Boroski
Michael Boroski 2 months ago
@ad hoc guess it's going back and getting the nest
ad hoc
ad hoc 2 months ago
@Michael Boroski not sure but they are clear, it is incompatible.
Michael Boroski
Michael Boroski 2 months ago
Not sure why it can't work, it works with the nest... There should be a work around, jumper wire maybe?
ad hoc
ad hoc 2 months ago
Glad I could help Wish they had a solution I even have a brand new boiler but did not replace the wiring.
Rick H.
Rick H. 2 months ago
@ad hoc hey you saved me time and money......thanks ad hoc......
Peter Kalnak
Peter Kalnak 4 months ago
Guess this won’t work with water heated radiators where there’s a thermostat valve on every radiator.
Rod Orellana
Rod Orellana 4 months ago
Just wondering why I can't get one of these pre-orders and order from Canada? Thank you!
DD___DC
DD___DC 2 months ago
Dey only ship in usa
Faubourg Lincoln
Faubourg Lincoln 4 months ago
They don't care much about Canada and they usually double the price here for all their products.
Greg Conto
Greg Conto 4 months ago
Yup good video, however I get that they shut the power off and all that kind of stuff, just a little curious why he didn't use an insulated screw driver.
soghacker
soghacker 2 months ago
I’m pretty sure they are using the mini screw driver that they ship with the unit
Vamsi Krishna Mokkapati
Vamsi Krishna Mokkapati 4 months ago
I had 3 different smart thermostats in last 4 years which are often 4 times more expensive. $50 for a smart thermostat, take my 💰
Vamsi Krishna Mokkapati
Vamsi Krishna Mokkapati 3 months ago
@Janga Lang my best lasted for two years, then I bought Honeywell it lasted little under 18 months, now I have emserson.
Janga Lang
Janga Lang 4 months ago
Y so many? What was the problem with them?
Rob M
Rob M 4 months ago
Make it so more than one user can login to the cameras and I'll consider your other products but until you fix that major flaw, you're blacklisted
TapHax
TapHax 2 months ago
My wife and I often watch our son on our wyze cam pan at the same time if I’m home and she’s at work... not sure what the complaint is this works already
jlg329
jlg329 5 months ago
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jlg329
jlg329 5 months ago
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jlg329
jlg329 5 months ago
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jlg329
jlg329 5 months ago
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jlg329
jlg329 5 months ago
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jlg329
jlg329 5 months ago
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jlg329
jlg329 5 months ago
Shit
Zan Hecht
Zan Hecht 5 months ago
At 0:40, that's not a main breaker! What kind of home has a 120V 30A main breaker?
CarterPlays
CarterPlays 3 months ago
It's for demonstration purposes, I'm sure they weren't going to switch off their main breaker for a tutorial.
icdug
icdug 5 months ago
I have a heat only system which just has a red and white at the thermostat will this work with my heat only system
Michael Boroski
Michael Boroski 2 months ago
It should work, the nest works so this should, just trying to figure out how!!
Grey Goose
Grey Goose 4 months ago
Same :) I just have an oil furnace. No AC.
Michael Officer
Michael Officer 4 months ago
Same question here
Hubert Lee
Hubert Lee 5 months ago
This is a terrible set of instructions. How did the C wire get up to the thermostat from the C wire adapter which was installed at the furnace. Originally there were 4 wires shown. In many homes there are only 4 wires at the back of the thermostat. Your instructions show the C wire adapter installed at the furnace then a 5th wire magically appears at the back of the thermostat. This is a major problem to get the 5th wire from the furnace up to the thermostat to be used as the C wire.
R. Oswald
R. Oswald 2 months ago
The video make no mention if you do not have a terminal “on furnace” for the “C” wire on the c wire adapter sent in kit,,thus mine doesn’t work and cannot get support...
CarterPlays
CarterPlays 2 months ago
@fsped09 Then you don't need a C wire
fsped09
fsped09 2 months ago
@CarterPlays Its not just that. I don't have an HVAC system. Just four wires coming off the furnace. Not sure how to hook up the C wire
CarterPlays
CarterPlays 3 months ago
@Zan Hecht is correct. Some people are so unobservant...
Yuntian Lei
Yuntian Lei 4 months ago
Yes, Wyze's video is messed up here.
Marko Malen
Marko Malen 5 months ago
can you control the thermostat while you are away from home or only while you are at home?
J Ptdo
J Ptdo 4 months ago
Yes all You have to do open the app with your cell phone and you can control the thermostat from anywere in the world.
Parth Dhingra
Parth Dhingra 5 months ago
i think it is using wifi so anywhere but not sure
Lt.Dan457
Lt.Dan457 5 months ago
Hoping Wyze will release a High Voltage thermostat like Honeywell or MYSA line voltage systems.
Diana Gonsalves
Diana Gonsalves 5 months ago
Ll
KonaFocus
KonaFocus 5 months ago
Will this work with heat only systems?
KonaFocus
KonaFocus 5 months ago
Brett Conroy ok thanks for the reply!
Brett Conroy
Brett Conroy 5 months ago
I have a heat only system, and the check on their website states that it will work. I have a smart thermostat from my electric company that is currently working (although they are discontinuing the service) so I believe the Wyze Thermostat will work as well.
Jed Atkinson
Jed Atkinson 5 months ago
Is this going to be compatible with amazon echo and google assistant?
adam tarver
adam tarver 5 months ago
@VinnyCam personally i like google assistant better than alexa
VinnyCam
VinnyCam 5 months ago
alexa for sure. google soon
Adrian Banda
Adrian Banda 5 months ago
Will this be compatible with dual zone thermostats? If so are there instructions for that?
Rhett Dawson
Rhett Dawson 4 months ago
It’s an example. It could also of been a sub panel.
tolust
tolust 5 months ago
Wow this is called "simple dumb " ?! Wyze 90% of people will not be buying this because the setup required is too advance . This is horrible . Thank God it's the only product that is like this , good luck .
adam tarver
adam tarver 5 months ago
this one of the wyzw products i'm almost positive i will be buying
Brett Conroy
Brett Conroy 5 months ago
This is no different than any other thermostat, smart or not. I applaud Wyze for such in depth instructions!
tolust
tolust 5 months ago
@David Tierney not wyze !!! That's the point I was making .
David Tierney
David Tierney 5 months ago
All smart thermostats are like that.
Pranav Rajagopal
Pranav Rajagopal 5 months ago
I want it
Jersey-T
Jersey-T 5 months ago
I wonder if WYZE will ever IPO.
Trevor X Æ A-12 Scott
Trevor X Æ A-12 Scott 5 months ago
I bet Amazon will buy them out eventually
台獨_台独
台獨_台独 5 months ago
All the Wyze cams I bought turn off automatically. :(
erick melgar
erick melgar 5 months ago
Bad router
Fathers Point of View
Fathers Point of View 5 months ago
You guys are killing me hear!!! I want it all!! WHY DO I HAVE TO BE CANADIAN!!!!!🥺🥺🥺
Paul Murphy
Paul Murphy 3 months ago
@Fathers Point of View you have any friends in the states that can mail to you, Wyze really doesn't deliver to Canada or does Canada not accept shipments from Wyze.
Richard Brazdil - RCHRD Drum & Bass
Richard Brazdil - RCHRD Drum & Bass 3 months ago
@Fathers Point of View It's pretty simple. All you need to do is switch to American Amazon, search for a product that supports shipping to your country and order. That's it. If you are looking for a product that's not available on Amazon, I recommend you using Planetexpress.com. It's a parcel forwarding company. All the details can be found on their website.
Fathers Point of View
Fathers Point of View 3 months ago
@Richard Brazdil - RCHRD Drum & Bass how!?
Richard Brazdil - RCHRD Drum & Bass
Richard Brazdil - RCHRD Drum & Bass 3 months ago
Man, I'm from Slovakia (Europe) and I use Wyze products. 😏
Milán Kingma
Milán Kingma 3 months ago
You can buy it and use shipito, and they will ship it to you
Mark Medlin
Mark Medlin 5 months ago
Love these instructional vids!
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