Guys, your products are really awesome. Just one suggestion with this one that I already got, can you please add more colors? Bronce color, black, white, etc.

Don't like separate keypad with batteries in 113+ desert heat not good idea need one keypad built in to the lock maybe add fingerprint sensor

GOD HELP YOU IF YOU NEED TO REACH SUPPORT :( AVOID THIS COMPANY!! THEIR SUPPORT IS ABSOLUTELY HORRIBLE. THEY SELL YOU A SUBSCRIPTION FOR A CAM, AND THE SUBSCRIPTION DOESN'T WORK, CAUSES ERRORS. BUYING A SECOND SUBSCRIPTION DOESNT WORK EITHER. NOTHING WORKS. AFTER 3 MONTHS OF THEIR TRYING TO FIX, THEY REFUSE TO REFUND ANYTHING. 2 SUBSCRIPTIONS ARE COMPLETELY REDUNDANT. THEY HAVE A "NO REFUNDS POLICY. " AVOID!! THEY ARE FRAUDULENT. NO REFUNDS! EVEN WHEN THEYRE SUBSCRIPTIONS DONT WORK AND CAUSE ERRORS! CHECK Google ONE STAR REVIEWS AND THE KIRKLAND WA BBB THEY HAVE A 2 STAR RATING. 48 COMPLAINTS. WISH USposts ALLOWED SCREENSHOTS SHOWING ERRORS. WYZE SUPPORT IS UNREACHABLE EXCEPT BY EMAIL AND IT IS JUST AWEFUL. COMPLETELY USELESS. THE ERROR IS ON THEIR END ON MANY ACCOUNTS, AND **THEY ADMIT THAT,** BUT WONT FIX OR REFUND.

It would be great if you made this work with GOOGLE HOME!!!!!! GET ON IT!

How about setting it up so it will work with Google Voice? I read articles before I bought it that said it would work with it now they're saying it's going to be working in quarter 3 of 2020 :-) please get that fixed that is a big reason I bought it

Ok thats all good BUT, What about battery life.I imagine if it's a main traffic door, the batteries will wear out fast!

Here we are a year later and the lock still does not work with Google Home devices. Promises, promises but no delivery. Think twice before buying Wyze product's.

I asked this question on the app too. I’ve been a customer since you first started. “Ok. Not sure if this has been asked. I’m playing Devil’s advocate here: what if a woman’s purse has been stolen in an airport. She lives alone and didn’t share her wyze app info with anyone. Her phone and her ID with her address are in purse. She has a wyze lock which has that auto feature. The thieves go to her house knowing she’ll be gone a while since she was flying out. They basically have free range inside her home. Is there a vacation mode set up that can prevent such things from happening with possible a password to set up and deactivate so the thieves don’t have access to that feature?”

You talk about the technical challenges of a product but you completely gloss over the fact that you need a gateway and you don't mention the wireless technologies used.

Hello friends, greetings from Chile, I already have wyze cam, wyze scale and wyze band, your products are incredible, hoping that soon it will be in Spanish

Smart home smoke and carbon dectector, and please make it wireless, on 5g or 2.4 if you have to lol.

Are you guys gonna make a video doorbell?

I only have an apple iPad Pro. I can not load in the micro chip for review. I can load my camera sd cards. All the hardware is functional. Seems to be a file format issue. Am I wrong. If so how can I get the data into the iPad Pro. I know you have provided access via the WYZE app but it is somewhat limited. What are the issues?

Guys how about doing something with window blinds

You guys are awesome!

I own 4 cams. I Will purchase no more WYZE products made in China.

Will this work for rental vacation homes, like Airbnb & similar?

So I just installed the new Wyze smart lock and keypad and I love it! I also have the Wyze door senors, wyze plugs, wyze camera's and wyze LED bulbs with that being said I believe in this company. One thing that I thought about that would be a great feature in the wyze app is to make the cameras compatible with some kind of face ID. So when you walk up to your door you just look into your wyze cam and it would unlock the door! Idk thought that would be great for people with the wyze home setup and it would save them a lil money on not having to pay for a keypad from the jump, just some food for thought's.

when will all these new products be available in Canada?

🌱I admire your desire to succeed and your great work at WYZE, many congratulations continue to be very successful.🌳💯

How about making an intercom Remote opner so People In appartments Can get the joy of smart locks. Like hacking the intercom from a Phone the open the Street door, without Keys and there after using the wyse smart lock In the appartment ( hint, the NUKi smart opner)

Where in Canada can I purchase the magnetic plates for your wyze cam???

if you knew anything about the electronic lock / security industry.... you would know LockIN is a horrible product name.

Love your products. Have many. Is the adapter or base plate the lock attaches to made out of plastic or metal ?

I purchased the Smart Lock several weeks ago still waiting on the keypad. Says early 2020 it will be available. Going into the 4th month of 2020 now. Any idea when the keypad will be released. I honestly would have never bought the lock if I realized the keypad wasn't part of it. Then I realize i can't even get it. Super happy with all your other products so I'll get over it. but when can I get my keypad!!!!??

And at his house, that's the jankiest camera setup ever. Can just be unplugged and/or stolen and taken with the thief. Not what I'm looking for in a security company.

This guy wants you trust him to secure your house, and he can't even secure his own seatbelt. No thanks.

I need you guys please to make doorbell video cam ... please please please

Does the bridge that comes with lock work the same as the bridge for the camera that controls the motion and door sensors? Or is it just for the lock?

Chinese backdoors, now the Communist Party of China can lock you out of your house!

Does the keypad have to be put next to the door lock ??? And could it be mounted elsewhere. If you live in a flat let’s say we have a post box or utilities cupboard close to your flat door or behind a picture in you hallway leading up to you front door area.

I knew that was you but not 100% sure, until I see you daughter in the video. Haha well done. I love wyze products.

Only one thing left to do, make it in standard colors so the match. Brass, bronze and so on. Would look not right on my shiny brass door system Love it keep up the great work :-)

I have installed and used several smart lock systems in entrance doors. They all suffer from a nearly unsolvable issue that it does not look like Wyze addressed either. That issue is the weather striping. In articular, a properly installed entrance deadbolt does not rattle loosely centered in its strike hole, rather it firmly holds the door against compressed weather striping. What this means for the motorized lock is that when the door is to be opened, it needs to overcome the friction torque to slide open. This can be overcome with a strong motor & gearing, but the real problem is encountered when the door is closed and then the deadbolt is told to lock. In this case the bolt tries to move but hits the strike on the frame, unless the door is simultaneously forcibly compressed by the user (which they do not do). This leaves the door in an error state or simply unlocked. So far the only solution to this that is have seen, is to have the motor removed from the smart lock and thus require the user to rotate the bolt with a knob or an RFID like key instead, where they can compress the weatherstrip during the lock/unlock event. It is lower cost and more reliable, but i have yet to see companies adopt this design change.

What happened to the outdoor camera? Is that still happening? Thank you.

Integration with the auto code generation from HomeAway/VRBO? Every home rental would buy this! Current vendors just dont get it. Please add the integration so a user gets a code after home rental booking good for a date and time of the checkin/out booking.

Got one . So many bugs they needed to work out before selling it. Do not recommend at all.

Lots of tech companies try to get into the smart lock arena but fail miserably because they don't understand lock picking hackers. Just look at the YT video producer known as "Lockpickinglawyer" If I were you, I would first think about what benefits a smart lock can provide? I'm not sold on "smart locks" at all and I'm an early adopter tech guy. Make sure you hire "Lockpickinglawyer" to test your prototype and get an expert's point of view and suggested improvements. Don't go down the path of failure so many others have taken! If and only if he tests it and he gives you the thumbs up should you go to production! Personally, I hope you would work on the user interface and functionality of the existing cams, starting with Google Home interface! Without that, you haven't fully penetrated the existing production line's market penetration potential.

I purchased 6 cameras 3 pan and 3 regular. Only 3 will connect. Plz help

New fan boy! How can I be a product tester? I have 3 Wyze cams, motions senors, etc... I want this lock... I'm all in! Also, tested the cameras outside in the Northeast (New England) 30 to 40 F degree weather and they're working flawlessly!

Make a fingerprint version. I’ll buy one ASAP.

I would’ve prefer a fingerprint lock. You don’t need a Smartphone or keypad. Just your finger! Truly freedom.

My country uses 220/240 volts power. How can I use Wyze products here? Please tell me you can get us that volt range as well!!! ☹

Is this a build up to a wireless security/alarm system for everything to tie into together?

I'm still on the fence at this price and lack of finishes. I'll admit I'm a bit frugal but I'd feel $59.99 would be a little more than I'd want to spend BUT I'd buy it.

I don't understand why wyze cam updates makes the system work worse???????? Yesterday I had to update all my cameras, since that point application keep crashing, the motion detection setting doesn't function, why is that ??? anyone has answer for this please ???

I love u guys and what u do. Can the gateway do 240v ac

Is this a joke? Installed and tested on one house before declaring this thing is ready for us to protect our own homes? Where is the video where you invite some experts to try and defeat the lock? Is your company able to buy product liability insurance based on such limited testing, or does Lock-in indemnify you (and are they based inside our outside the USA?)

So something needs to be connected to the wall (power source)??

This is being used to control and abuse me. Thanks.

huge fan on day one of use of wyze cam and sense

Just finished installing the wyze lock great product now I'm curious will I be able to say " lock my door" aka using google home?

How long do the batteries last, and how hard to change? I have a keypad lock and the batteries on last about 6-8 months but they only drive the keypad and lock and the batteries are a PITA to change. Seems that being always connected to wifi and/or scanning for Bluetooth would eat batteries quickly. Also, if someone steals your phone, can they walk right in? Otherwise (otherwyze) I love the idea.

Thief enters through window and exits through front door. That's why I like double keyed deadbolt.

NEXT ITS THE WYZE WATER SENSOR!!!

I got 2 Wyze cameras for Christmas. Went and bought the sense kit with all the extra stuff (plugs, lights, door sensors) the next day. Love Wyze!!! Going to get smart lock at homedepot today.

When will UK shipping happen?

By guys. How does it handle... Idk how to phrase it... multiple door opening directions? A door opening from the right VS one from the left? You put the lock upside down? Just curious as it may be a deal-breaker. Looks fun and good though. Congrats!

Apple HomeKit compatibility please.

Let’s talk about the elephant in the room- the latest data breach detected that left personal information unsecured (mine included). Before I purchase any new Wyze products, I need to feel comfortable that my information will not be mishandled in the future.

Can’t wait to try this lock out!

More than a product introduction video. Your connected to my values. I'm bought into your company now. Great video.

What's going on with this new update? I cannot connect my Google assistant to my Wyse app. I see many people having issues. Please fix this problem

Zigbee or zwave? Work with smarthings?

I just read that it’s just silver only. Come on guys launch more colors! I have everything Wyze in my home and really want this lock but not in silver. Come on man

Does it come in different finishes?

Nope, thank you. I think the “most” I can consider is a outdoor cam from wyze at this point..... coming from security standpoint.

Get to the point!

Wyze doorbell??? 4:03

What ANSI 156.2 grade does this lock have? In addition, has this lock passed the UL437 testing?

Seems cool, but I'll stick with an old fashioned key.

Nice! Something that is simple, Easy to set up and it's affordable 😏

The auto unlock features is what I've been waiting for !!!! Any ideas on availability for Amazon.ca? I can't wait to test it out and to review it 😁. And a smart lock is what I need to turn my basement in to an Airbnb. I just hope you will be able to setup temporary access key ??

Does it auto unlock if you approach from inside? That would be an issue. If not how do you get around it? Looks like a cool product. I have two of your cams. So just wondering. Oops... found it...nvm.😀

Hey make a water leak sensor you will make Millions just send me a cut trust me I’ll buy it it’s a needed product

It looks very cool. When can we buy this product in Canada?

OMG they totally STOLE August smart lock's idea. This video wants you to believe that they did all kinds of creativity to get to this lock what total BS. I like their cameras but this is straight thievery. They should be honest and say that like someone else idea and just made it cheaper. Now that's the truth.

I want a smart door bolt... just the bolt, so I can drill 5 holes in the side of my door and my door jamb and insert some bolts that move in or out on command. And all I need is a pull handle on my door and no one would know where my bolts are located and could never kick it in.

Just under $90 is a good price point for that kind of capability. I would have liked to have seen the actual install. Are the two screws that hold the outside keyed deadbolt hidden under that rectangular grey box? And it could have been made of plastic since it is on the inside of the house. Now you just need to match all those typical finishes, chrome, satin nickle, black, gold, etc. Will it retrofit to Schlage, Kwikset and all the others out there?

1. I like the auto-unlock feature but I'd like it better if it could be disabled/enabled. Maybe there are times I wouldn't just want my door unlocked 50 feet before I get to it. 2. The auto-lock feature seems like it would lock me out if I stepped outside for a moment and the door closed behind me. 3. Why is a 'gateway' needed? Seems like another failure point. 4. Does it work with Google home and others? In other words, can I just say "Unlock the front door". 5. Will each lock work independently if I have other Wyze locks?

Great video. When people tell me Millenials are lazy and entitled, I will send them a link to this video. I cannot wait to get a WYZE lock (actually three)

Note: I can't order anything on the Wyze website. I tried Apple and Android. I tried Chrome and Puffin. I could only get through a partially filled shopping cart, and couldnt go any further. I'll try again later.

So many smart-asses here. WYZE has great, innovative products that are truly affordable.

We need a wyze alarm system. Needs to take a sim car for data sms and calling. Check this out usposts.info/vision/e5rMvdG-no2vqpk/video

When are you guys going to make the wireless camera doorbell? I really like your app reliability.

Just bought my Wyze sense cam and Wyze cam and i am won over!!!! But after watching your video now I want every product you sell!!!! great customer service too!! 😘🙃😝

About a year ago I installed the Wyze camera inside looking through the side glass and front door. For the price, you can't beat it and they are available at Home Depot too. The Wyze lock looks interesting and simple to install. I see it in my future.

How is this not an August copy cat?

89.99? plus you have to buy the keypad. This is the same cost as my zwave smart lock that is a lot better looking and has a LCD keypad. I thought this would be $40 tops. I'll wait for V2

Sensors, cameras, and what not basically all serve the same purpose. Instead of just being notified when something is awry. I would love a wyze door and/or window alarm for the extra security. It will serve as a deterrent instead of something that can solely be used as evidence. Cameras alone might make some feel emboldened knowing you have something in the house being protected by those cameras. An alarm would run most of those people off although i'm sure there are some that would still want what they came for

Please, please, please make it Homekit compatible!

Any chance you will create a dark version?

Wyze: Tip for future products that you want to research in order to bring to market. Take a full day or two, and just come here to USposts and watch reviews on the product you want to consider. Reviewers will TELL you what features are important and why. You'll see the products actually used in the real world and the experiences that users have. This will help a lot in your research.

The whole auto unlock thing worries me a tad. But I don't know specifics.

So good! What’s about HomeKit?

HomeKit support????

You guys are my ABSOLUTE favorite company. Started with cams ..then sensors....and I will get these locks, too! Can I get a WYZE t-shirt?!!! I'm serious. Much love from Canada

will definitely buy this! If that becomes available in Canada :(

This istantly reminded me of the August smart lock

Wyze siren next please